Shipping Policy

Greece

Within 5 working days.

Provider ACS

EU

Within 10 working days.

Provider ACS

Rest of the World***

Within 10 working days

Provided by ELTA COURIER

*Duty & Tax charge

Customs Duty is a tariff or tax imposed on goods when transported across international borders.

This charge is for shipments outside the EU and is billed to the receiver.

Return & Exchange Policy

Returns
In order for returns to be accepted, items must be in perfect condition. The items can be returned within 15 days of the order’s delivery date. If the reason for returning a product is due to a company’s error, we undertake the cost of the product return. If the courier fails to deliver the product, then the courier company undertakes the cost of return. If there was no technical problem and you would like to return your order for personal reasons, then you have to cover the shipping costs. 

Refunds
Refunds will be processed as soon as the returned items undergo quality control. Refunds can only be remitted to the initial credit card, Paypal or bank account used for the order transaction. Processing time may vary depending on the bank or credit card company.

Feel free to contact us at artshop@thequeerarchive.com for any additional information.